The author didn't review the service, he basically assumed many things about the inner workings and didn't give the company a chance to clarify.
Consumer Review doesn't have to disclose the fact that they will review a car when they buy it from a dealership, but they probably should ask GM to comment when they say "it seems to us, without having driven one or heard from anyone who has driven one, that GM are making their cars so they explode on impact".
> Consumer Review doesn't have to disclose the fact that they will review a car when they buy it from a dealership, but they probably should ask GM to comment when they say "it seems to us, without having driven one or heard from anyone who has driven one, that GM are making their cars so they explode on impact".
Do they have to disclose that they are Consumer Review when they talk to GM?
