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Most likely they disabled it because it can* retain data if they deem they need to like Mythos/Fable.

I wonder if this is related to their ChatGPT where they have obscured the model you are on unless you are in Work mode?

For this exact reason.

Can this be used for browser automation on customer computers? The only glaring issue I see is the api tokens are exposed for LLMs.

Where would the control come from? Software installed on the client's computer, or software installed connecting to an AI agent, or something else, something more external, something more interactive?

Yes, we install a small piece of software on their computers because we also separately control GUI of legacy windows apps. But we also need to control web based apps as well.

I don’t think we can believe anything he announces these days. Any confirmation coming from Greenland?

AI flag.

From my experience LLMs seem to forget sometimes who they are representing when drafting clauses or editing / redlining.

Our counsel made a few edits where it clearly drafted in favor of the customer instead of us.


I wonder if this is willful sabotage on the part of the model. In other words, if you ask the model to craft a defense for a morally questionable case, will the model execute the defense in good faith? Or will it apply a training or system prompt bias in subtle ways?

Sure - why not make everything about the culture wars?

Context compaction? I noticed llm seem to forget partially or completely the original task when context compaction happens. The problem is more serious with local llm with low context size.

LLMs bleed context from the conversation/attachments into the output. This has always been a problem with no real solution other than some crafty iteration/loops.

They all need to strengthen their financials. Less burn on training before IPO.

Is this to strengthen financials? Less burn on training?

Have you considered that he might actually just mean what he's saying?

He certainly has many financial reasons to mean what he says. Neither here nor there.

Sadly there's not much credibility for any participant in this industry. There's simply to much financial entanglement to take any statement at face value.

So... No. Even if he means what he's saying, it's irresponsible of us not to consider his possible motivations.


Selfishly, disappointed by this one. I hope Salesforce doesn’t ruin Intercom!

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